Troubleshooting

Incorrect Thumbnails Are Displayed on the Storefront
If a new detailed image is uploaded for a product in the administration panel and its thumbnail is not displayed on the storefront or a thumbnail of a p...
Пт, 10 Янв, 2014 на 2:36 PM
Content From the WYSIWYG Editor Is Not Displayed Properly On the Storefront
  Make sure that the HTML content is not copied and pasted from some other text editor (e.g. Microsoft Word). Note that Microsoft Wor...
Чт, 23 Янв, 2014 на 10:55 AM
The order gets the 'Failed' status
The most probable reason for it is that the Remove CC info option is enabled for the Open status. If a realtime payment method is set up...
Чт, 23 Янв, 2014 на 10:56 AM
The changes in a template/CSS are not displayed
If you made changes in a template or a CSS/LESS file but they are not displayed, please try cleaning up the template/CSS cache. In order to do it log in to ...
Чт, 6 Фев, 2014 на 5:43 PM