1. In the administration panel, go to Add-ons > Manage add-ons and enable the 'Reward points' add-on.
2. In the administration panel, go to Customers > Customers.
3. Select the desired customer and click on his/her username to open his/her profile.
4. Click the gear button on the top of page and choose View user points from the drop-down list.
5. Click the + button on the opened page to add/subtract points.
   

   
   



6. In the Change points popup window select Add in the Action option and enter the desired number of reward points into the Value input field.
7. Enter a reason of addition into the Reason input field and click the Change button.